This agreement is concluded between the owner of the Internet trading website www.altekoplast.lv SIA Alteko Plast, registration no. 40103607182, legal address: Jūrkalnes 1, Rīga, LV-1046, (hereinafter - the Seller), and the Buyer who places an order and makes a purchase on the website www.altekoplast.lv.

1.           General terms

If the consumer purchases goods / services through the website, then such mutual agreement is considered a Distance Contract and is subject to the legal norms of the Republic of Latvia governing the distance contract, including, but not limited to, the Law of the Republic of Latvia Regulations of the Cabinet of Ministers of the Republic “Regulations on Distance Contracts” etc.

2.            Making purchases

The prices and specifications of the products sold in the online store are indicated next to the products. To place an order, add the desired products to the shopping cart. Fill in all the required fields and choose the most suitable delivery method. The total cost of the order with delivery is then displayed on the screen. Pay for the purchase to complete the order. The buyer is responsible for the correct presentation of data, otherwise the delivery of the goods is not guaranteed.

3.            Payment rules

The prices of goods and delivery in the order created in the Online Store are indicated in euros (EUR) with VAT included. The Goods are sold to the Buyer at the price valid in the Online Store at the time of placing the order, the Buyer will pay for the goods and delivery immediately after placing the order using one of the payment systems specified in the Online Store; Only upon receipt of payment for goods and delivery, the order is fulfilled. Payment shall be deemed to have been made when the full amount of the payment has been received in the Seller's bank account specified in the payment terms.

4.            Supply of goods

The Seller delivers the order to the Buyer in accordance with the type of delivery chosen by the Buyer; Delivery costs depend on the type of delivery chosen by the Buyer, the available delivery methods are: Delivery to the OMNIVA parcel machine, price - 2.50 EUR; Delivery using DPD parcel machine, price - 2.49 EUR; Delivery using Latvijas Pasts parcel machine, price - 2.99 EUR; Receive the product at the Latvijas Pasts branch, price - 2.99 EUR; Get the product Circle K gas station, price - 2.99 EUR; Delivery in the territory of Latvia via courier services, price - 7.50 EUR; In cases where the Buyer wishes to receive an order using another method of delivery, the Buyer must coordinate it with the Seller; In cases where the preparation of the order was delayed, the Seller shall immediately inform the Buyer of the delay in delivery of the order; within three to four) working days, but not later than within 20 (twenty) calendar days from the date of receipt of payment for the goods, coordinating the delivery time with the Buyer.

5.            Right of withdrawal

The buyer has the right to refuse the ordered product or exchange it within 14 days of receiving the order in the following cases: The product is not used; . In cases where the Buyer has requested changes to the goods and they are manufactured to individual order, the Seller will not accept the goods back and will not change them. (Paragraph 22 of the Cabinet of Ministers 255); In case of defects in the delivered goods or defect in the product of the goods, the Seller shall cover all costs related to the exchange or return of goods, according to the chosen method of delivery. , Riga. The right of withdrawal may not apply if the Buyer is a legal entity. The online store reserves the right to refuse to sell the goods and request the return of the goods from the Buyer The Buyer confirms that he has read and agrees that the data provided by him is used to enable the Seller to accept the Buyer's order and deliver the goods in accordance with the requirements of the legislation of the Republic of Latvia. By entering the information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified e-mail. The online store only processes personal data that the buyer has entered when ordering the goods, such as name, e-mail, etc. The online store transfers personal data to the transport service provider (s) to ensure the delivery of the goods.

6.            Dispute settlement procedure

In matters not stipulated in these terms and conditions, the Buyer and the Seller undertake to comply with the laws and regulations in force in the Republic of Latvia. The Parties shall resolve all disputes between the Seller and the Buyer through mutual negotiations or correspondence. If the dispute is not resolved in the form of negotiations or correspondence, the Parties will resolve the dispute in the court of the Republic of Latvia, in compliance with the laws and regulations of the Republic of Latvia. Disputes between the Buyer and the Seller may be referred to the Consumer Rights Protection Center or the court of the Republic of Latvia.


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